Privacy and Discretion

Feisty Tiger holds your privacy in the highest regard. We value the need for discretion, confidentiality and most importantly, a safe and secure space to explore and transact.

 

Shop with confidence

As per Feisty Tiger’s strict Privacy Policies and general Terms and Conditions, the use of private information on the e-commerce platform (i.e. user’s personal information, credit / debit card details, place of address and contact details), which are required for executing orders, will be kept in the strictest confidence by the provider and under no circumstances will it be sold, or divulged to third parties. This excludes the use of the user’s delivery address and contact details, which will be issued to the Courier service provider, to fulfill delivery.

Discreet Delivery

The same discretion and security applies to your delivery. We respect and honour your privacy and as such, each order is beautifully packaged in one of our exclusive gift boxes and then placed in a courier bag – all completely non-transparent. The waybill attached only reflects your order number and places no reference to the contents of your package or our company details. Signatories for receipt of your parcel are designated by yourself, ensuring that only you or your chosen recipient are authorised to receive your parcel. Our courier company is well-versed in discretion and confidentiality and acts in the best interest of our customers at all times.

Online Security

As more and more consumers shop online, new risks are exposed whilst the anonymity of the internet poses the danger of unauthorised credit/debit card purchases. Considering this, Feisty Tiger has implemented the highest level of security currently available to online consumers, namely:

Feisty Tiger’s SSL Web Server Certificate’s visible security indicator – the “lock icon” in your address bar – assuring you that our web-site is secure and that your identity has been authenticated to the industry’s highest standard! You gain the confidence to complete your transaction in a safe and secure environment.

Yoco Payment Gateway, South Africa

Debit and Credit card payments are processed “on-site” via Yoco – a leading online payment service provider. All transactions through Yoco Gateway are protected by 3D-Secure technology.

3D Secure Payment Processing

Following new regulations, all South African banks and e-commerce retailers are required to implement 3D Secure, a technical standard created by Visa and Mastercard, to help protect you – our customer – against unauthorised use of your card when shopping online. This added protection allows only the cardholder to use the card; it allows you to enter your previously selected PIN/Password or One Time Pin to validate your purchase with your bank; it provides additional focus on the safety of e-commerce transactions; and assists in reducing online fraud and safe-guarding credit card transactions.

If your card has been activated for 3D secure payments, you’ll briefly be redirected and asked to input your unique One Time Pin (sms’d to your mobile phone), in order to authenticate the transaction. On successful input, you will then be redirected to the Feisty Tiger website, where your transaction will be completed.